Car Tune | Terms And Conditions

Our services...

ENGINE DIAGNOSTICS

Professional, reliable and affordable service.

If your vehicle has starting problems, high fuel consumption, idle problems, high emissions or general running concerns.


MOBILE ENGINE TUNING

Crypton Tuning - using data to manufacturers specification .

Your vehicle details are programmed into the computer and the Crypton software will run through a Tune-up test programme.


Car Key Programming

Mobile - replacement key coding and programming.

Any car, any van make and model - mobile.


Car Tuning & servicing

We come to you.

Cheshunt, Hoddesdon, Hertford, Waltham Cross and surrounding areas.

Call 07860 229516


MOBILE ENGINE RE-MAPPING

Remapping & Chip Tuning for Petrol And Diesel Cars & Vans.

Mobile Re Mapping carried out at your home or work.

Call 07860 229516

Terms & conditions

By using this website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions you must not use this website. These terms and conditions will be binding between us and you the customer upon booking your vehicle in for work with us.

Payment. We do not offer any credit facility to customers. Payment on completion of work only. Payments accepted are cash and card payment only.

Performance Stats on this website. The performance gains shown on this website or any other links to performance gains on this website are for guidance only and not guaranteed.

Third Party Motor Trade Businesses. We may on occasion pass onto client’s other motor trader’s contact details. We accept no responsibility or liability for any work carried out by these third parties. Customers can contact these motor trader’s directly and decide whether to uses their services at their own discretion.

Speed limiter removal Speed limiters are removed at the customer’s request, it is the customers responsibility to check the legal requirements for there vehicle. Car Tune will not be liable for any claims in relation to the removal of a speed limiter that the customer has asked for.

DPF (Diesel Particulate Filter) delete services are completed at the independent request of the customer. The customer is fully responsible for their decision to have the DPF removed and deleted on their vehicle(s). Car Tune does not provide a removal service. Any issues relating to deleting DPF software are the customers responsibility.

Remapping

It is the customers responsibility to keep their vehicle maintained correctly and in correct working order and without faults. We offer no warranties or guarantees that the services we supply will not cause damage to your vehicle due to poor servicing or any underlining fault with your vehicle.

We make no representations or warranties that Our Services will not expose or exacerbate a previously unknown fault or weakness with your vehicle, which may ultimately lead to an engine failure. We make no representations or warranties that the use of Our Services will not invalidate any manufacturer or third party warranty you may currently have in place.

Customers must make Car Tune aware if their ECU (Engine Control Unit) has already been remapped, , removed, altered or replaced elsewhere. This information must be supplied before your vehicle is booked in for work and any work commences. Car Tune will not be liable for any issues with a vehicle or ECU if this information has not been supplied in advance. Any applicable warranties will also be invalidated.

Customers must inform Car Tune if a tuning box has been fitted to their vehicle. This information must be supplied before booking work in with us and before any work commences. Car Tune reserves the right to refuse to continue further work if an add-on tuning box is found and the customer will be charged for any work already completed. Car Tune will not be liable for any issues with a vehicle or ECU if this information has not been supplied in advance. Any applicable warranties will also be invalidated.

Customers must inform Car Tune if an after-market alarm has been fitted to their vehicle. It is the customers responsibility to make us aware of This information before any work commences and booking your vehicle in for work with us. Car Tune reserves the right to refuse to continue further work if an after-market alarm is found once work has commenced. Customer will be charged for any work already completed. After-market alarms can interfere with the ECU and cause problems with the vehicle. Car Tune will not be liable for any issues with a vehicle or ECU caused by an after-market alarm. Any warranties will also be invalidated if Car Tune have not been informed in advance that an after-market alarm has been fitted to the vehicle

Customers must inform Car Tune of any known mechanical issues with their vehicle and any repairs or modifications made including none OEM quality parts fitted. This information must be supplied before work commences and ideally before a booking is confirmed. Car Tune will not be liable for any issues with a vehicle or ECU where there is an existing mechanical problem with the vehicle, or where information about vehicle repairs and modifications has not been supplied in advance.

The customer is responsible for arranging and meeting the cost of vehicle recovery (if necessary) where information about after-market alarms / fittings, add-on tuning boxes and none OEM parts fitted, existing mechanical or ECU faults, modifications, or previous tuning by third parties has not been supplied to Car Tune by the customer before work commences.

Following the initial provision of services, Car Tune may undertake further work at the request of a customer if faults are suspected or discovered. Work to investigate, identify, or resolve suspected or actual vehicle faults will be chargeable at an agreed price, unless the issues concerned are directly caused by work previously completed by Car Tune. A vehicle must be mechanically sound and in a good working condition before remapping it. Once a new map is put on a vehicle, more may be asked of the vehicle when driving it. Any existing mechanical (or other) issues may be exacerbated. Car Tune is not responsible for any existing or underlying faults with a vehicle; therefore, additional work to assist a customer will be chargeable.

Refunds will not be issued for remaps or other tuning work where vehicle performance or running capability is compromised by existing or underlying mechanical or ECU faults, or the presence of after-market alarms / other after-market fittings.

Refunds will not be issued for remaps or other tuning work where a vehicle has not achieved the performance improvement outcomes quoted because their pre-remap performance outputs are below the manufacturer (or stock) standard.

Refunds will not be issued for remaps or other tuning work where a vehicle has not achieved the performance improvement outcomes quoted due to existing or underlying mechanical or ECU faults.

Car Tune will not be liable for any damage cased by remapping if it is found that a vehicle has had the mileage changed, if your vehicle has done more mileage than what is displayed on the dashboard then the customer must make Car Tune aware of this

In the rare event of unanticipated complications, customers may not be able to drive their car away on the same day. Refunds will not be given on this basis. Complications are usually a result of a faulty ECU or existing mechanical problems with the vehicle.

Car Tune will cover the cost of repairing (or if necessary, replacing) an ECU in the rare event that an ECU is damaged as a result of work undertaken by Car Tune. Payment for the original work requested and completed will still be due from the customer at the agreed price.

Should a customer discover a suspected fault with the work completed by Car Tune, the customer should contact Car Tune at their earliest convenience and within one week of vehicle collection. Car Tune will discuss the issue with the customer and arrange an appointment to investigate the fault if necessary.

Car Tune is not responsible for correcting suspected faults where the customer or a third party has worked on or interfered with the vehicle or the vehicle’s ECU since collecting the vehicle from Car Tune. Any applicable warranties will also be invalidated.

Software faults and issues with the map / directly caused by the map are very rare. Where they do occur and are genuinely caused by a remap, a customer will notice immediately when driving the vehicle. In these instances, the customer should contact Car Tune immediately by phone or email. Refunds will not be issued after 14 days of the original remap or service.

Quotes provided may be based on the ability to read and write to an ECU through an ODB (On-Board Diagnostic) port. Reading and writing through the port may not be possible if there is an unanticipated problem with the port itself. In these cases, the ECU will have to be removed from the vehicle and the work performed on a bench. This will incur an increased cost and take longer to complete. Car Tune will inform the customer of the situation and the revised price before going ahead with any further work.

After remapping a vehicle, it is important that good quality fuels are used. Refunds will not be issued for remaps or other tuning work where a vehicle has not achieved the performance improvement outcomes quoted because of the use of poorer quality fuels. Car Tune reserves the right to take a sample from the fuel tank of a customer’s vehicle in the process of investigating any suspected performance issues reported by the customer.

Some vehicles have security bolts on the ECU casing / housing. The heads of such bolts will be cut to enable the removal of an ECU. Where a customer chooses to use vehicle parts that they have sourced independently for modifications or repairs, Car Tune will not liable for any faults with the parts, the customer is responsible for ensuring that the parts and materials supplied for use are good quality and that all necessary components are present. The customer will be charged for any additional labour time resulting from the supply of incorrect, ill fitting, poor quality or missing parts. The customer will be charged for any additional labour time resulting from the need to return parts to stock following issues with the parts supplied. Car Tune may refuse to commence or continue with planned work if the parts supplied are incomplete, missing key components or found to be such poor quality that they do not fit or work correctly. In such cases

Should a customer discover a suspected fault with the work completed by Car Tune, the customer should contact Car Tune at their earliest convenience and within one week of vehicle collection. Car Tune will discuss the issue with the customer and arrange an appointment to investigate the fault if necessary.